Washington Gas Receives National Acclaim

Washington Gas, a public utility holding company that serves more than one million residential, commercial and industrial customers throughout the Maryland, Virginia, and D.C. area, has been named one of the most trusted brands in the nation for the third consecutive year – according to Cogent Syndicated survey.

From the WGL* website:

Washington Gas has been recognized as a Most Trusted Brand for the third year in a row based on a nationwide survey of residential customers published in a 2019 Cogent Syndicated Report released by Escalent, a premier human behavior and analytics firm.

The annual energy industry survey, Utility Trusted Brand & Customer Engagement™: Residential report, identified the top 32 utilities in the United States designated as the most trusted brands. Washington Gas ranked thirteenth nationally among natural gas utilities in 2019.

As in prior studies, Washington Gas posted high scores on many fronts, including community involvement and environmental dedication, which helped earn the trust of its customer base.

“We are proud to be recognized for the third year in a row for our constant focus on excellent customer service, giving back to the community, enhancing customer communications, and being a trusted partner when providing innovative energy services and solutions throughout our service territory of 1.1 million customers in Washington D.C., Maryland and Virginia,” said Adrian Chapman, President and CEO of Washington Gas. “Most rewarding of all, the survey reflects the direct input of our customers. Washington Gas will continue our dedication to quality customer service and serving the community as we provide safe, affordable and reliable natural gas to a region we have been honored to call home for 171 years.”

For more information, visit WGL’s website.

*WGL is the parent company of Washington Gas, and subsidiary of AltaGas LTD.

Thank you to Washington Gas for being a contributing sponsor to MACo’s Summer Conference!

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