MACo’s 2026 Summer Conference Solutions Showcase features thought leaders and industry experts presenting resources and best practices to assist local governments. Check out this session hosted by Mitel!
About Mitel:
Mitel’s business communication solutions are the foundation that enables people and organizations to excel at what they do, powering connections that power the world. Through proven experience, maximum flexibility, and innovative solutions designed to meet each customer’s needs both today and tomorrow, Mitel delivers communications without compromise.
Business & Hybrid Communication Solutions | Mitel
SOLUTIONS SHOWCASE SESSION:
Title: Modernizing Citizen Engagement Across County Government
Description: Today’s residents expect county services to be as accessible and responsive as the experiences they have with banks, retailers, and healthcare providers. This session explores how counties can improve citizen engagement by connecting phone, email, SMS, web chat, and contact center interactions into a more seamless service experience. Join this session to learn practical strategies to reduce wait times, improve routing, minimize repeat explanations, and modernize communications while balancing budget, staffing, accessibility, security, and continuity requirements across county government.
Date: 8/12/2026
Time: 2:45 pm-3:15 pm
Be sure to register for MACo’s Summer Conference to attend this session and many more!
MACo’s Summer Conference, “Build What’s Next,” will be held at the Roland Powell Convention Center in Ocean City, MD, on August 12-15, 2026.
Learn more about MACo’s Summer Conference:
- Exhibitor Details & Pricing ALMOST SOLD OUT!
- Questions? Contact Virginia White
