Zetron Offers REACH Solutions for Emergency Call Taking and Dispatch

In the wake of the pandemic, Zetron is extending the capacity of emergency call centers and communications to remote working models.

Zetron has been a trusted provider of mission-critical communications systems since 1980. With a comprehensive portfolio of technology solutions, including integrated next-generation call taking, dispatch, CAD, mapping, fire station alerting, logging/reporting systems, and more, Zetron is relied on by communications centers in public safety, transportation, utilities, healthcare, and other markets on all seven continents of the world. Zetron’s relentless pursuit of quality, durability, and interoperability has made it one of the most enduring and consistently trusted brands in mission-critical communications for 40 years. Their solutions are backed by world-class technical support, training, project management, and professional services, as well as a global network of competent partners and system integrators dedicated to exceeding the unique needs of Zetron customers.

Zetron’s REACH Solutions offers workstation mobility in order to adapt to COVID restrictions and the “new normal” of emergency call management.

According to Zetron’s website:

REACH is a bit unique to typical Zetron new solution introductions, simply because it’s not actually a “product” in our traditional sense. Rather, REACH is a technical solution that enables our existing Call Taking and Dispatch solutions to more easily be applied in remote working models. It’s intended to break down many of the legacy technical and logistical barriers and headaches to letting team members quickly and easily pack up and take home a workstation that’s fully operational and connected to the same systems being used for managing calls and dispatch in the center.

Learn more about REACH Solutions.

Join us at Zetron’s Solutions Showcase at this year’s MACo Summer Conference:

Key Ways COVID-19 is Reshaping the Emergency Communications Center Landscape

Presented by Zetron

Necessary changes have occurred due to COVID that will forever reshape our Emergency Communications Center Landscape. The evolving health and safety standards of personnel have led to significant changes in the way centers look and feel. Many agencies have activated their backup centers or at-home teams. Renewed calls for alternative funding due to the push for Next Generation capabilities are gaining momentum at a far greater pace than anticipated. In this session, the experts at Zetron will offer some guidance in this new landscape and share ways to enable essential personnel to work remotely.

Date/Time: Wednesday, August 18, 2021 | 3:30 pm – 4:00 pm

Thank you to Zetron for being a MACo Bronze Corporate Partner and for sponsoring our Crab Feast Lemonade and Water Cups at MACo’s Summer Conference!

Learn more about MACo’s Summer Conference: