Lower Crime, Fewer Foreclosures, Faster Permitting…Data Tracking Contributes to County Performance

Prince George’s County’s transforming neighborhoods initiative has contributed to positive results through a CountyStat program focused on gathering and analyzing information from 3-1-1 calls and other sources.

The National Association of Counties article, Building Trust: Performance Metrics in Counties, profiles performance management programs in county governments in Maryland, North Carolina, and Illinois.

NACo writes:

Counties across the country are in a continuous process of performance improvement. From running local health departments to overseeing elections, counties deliver a variety of services and represent an industry of half a trillion dollars in annual operations. Performance metrics have become especially important for counties in face of rising state and federal mandates, decreasing funding shared by states with counties and multiplying state limitations on counties’ ability to raise revenue.

The presentation by Prince George’s CountyStat Director Ben Birge shared several ways that his county program has been able to deliver results, including public safety and customer service outcomes.

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Prince George’s CountyStat program offers service improvements based on data analysis.

MACo’s Summer Conference will include an Open Government and Data Work Group Roundtable, led by Mike Morello of the Governor’s Office of Performance Improvement, and Ben Birge of Prince George’s County Stat.

The conversation at MACo will include insight into how counties can improve outcomes and increase efficiency with existing resources and select the best targets for results from county performance tracking.

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The National Association of Counties survey found that data collection and metric identification to be top hurdles to county government performance improvement programs.

The National Association of Counties found that the biggest hurdles to data analysis for county governments were data gathering and identifying metrics. At MACo, the Governor’s Office of Performance Improvement will offer Round Table will bring forward for conversation:

  • Free data available from the State of Maryland, and
  • Metrics that make the biggest difference to your county’s bottom line

The Round Table will be held on Wednesday, August 15, from 4:30 pm – 5:30 pm at the Roland E Powell Convention Center in Ocean City, MD. To attend the Open Government Work Group Round Table, register for the MACo Summer Conference. Daily registration options are available.

Learn more about MACo’s Summer Conference:

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