9-1-1: The Next Generation – Everything Will Change, Except the Numbers

The nation’s current 9-1-1 system is designed around outdated telephone technology and cannot handle the text, data, images, and video that are common in personal communications and critical to future safety and mobility advances. In addition, 9-1-1 call centers cannot transfer calls from one call center to another when call volume exceeds the available resources. At this year’s MACo Summer Conference, you can learn about the transition to Next Generation 9-1-1 in Maryland.

Here are more details:

Title: 9-1-1 The Next Generation – Everything Will Change, Except the Numbers

Description: The majority of calls received by 9-1-1 answering points now come from mobile phone users. As our residents move to mobile, our 9-1-1 systems must increase their capabilities to receive mobile communications. Next Generation 9-1-1 will allow our public safety answering points to receive texts and photos, triangulate mobile phone caller positions, and transfer phone calls to the correct public safety answering point. In this session, state representatives will describe how to ensure a safe, efficient transition to Next Generation 9-1-1 in Maryland, and any technical, fiscal, and policy issues that must first be addressed. County representatives will describe challenges and successes of maintaining critical 9-1-1 services.


  • Trey Forgety, Director of Government Affairs, National Emergency Numbers Association
  • Scott Roper, Executive Director, Emergency Number Systems Board
  • Kenny Miller, Regional Public Safety GIS Team Lead, Michael Baker International and Co-Chair NG 9-1-1 Committee, National States Geographic Information Council Michael Baker International and NSGIC
  • Tony Rose, Chief of Fire and EMS Communications, Charles County, Chair of National Capital Region 911 Directors
  • Jack Markey, Emergency Manager, Frederick County

Moderator: The Honorable Adrienne Jones, Maryland House of Delegates

Date/Time: Thursday, August 18, 2016; 2:00 pm – 3:00 pm

The MACo Summer Conference will be held August 17-20, 2016 at the Roland Powell Convention Center in Ocean City Maryland. This year the conference’s theme is “Cyber Solutions: Counties in the Digital Age.”

Learn more about MACo’s Summer Conference: