School for Deaf Tests Frederick County’s Text-to-911 System

As reported by WTOP, Washington’s Top News, Frederick County Emergency Communications is working with the Maryland School for the Deaf to introduce its students and staff to the county’s text-to-911 system.

From WTOP’s coverage,

Frederick County’s text to 911 program began in 2013. It expanded to include AT&T, Sprint, Verizon and T-Mobile about a year ago. But [Frederick County Emergency Communications official Kristie] Dutrow said the message about its availability wasn’t getting to some of the people most in need of the information.

For more information about this program, see WTOP’s coverage, School for deaf testing Frederick Co. text to 911 system.

And, to hear more about text-to-911 and how this and other technologies will be implemented statewide, come to MACo’s Summer Conference Session, 9-1-1: The Next Generation – Everything Will Change, Except the Numbers, sponsored by Maryland’s County Emergency Managers on Thursday, August 18, 2016 from 2:00 pm – 3:00 pm at the Roland Powell Ocean City Convention Center.

Here’s a description of the session:

The majority of calls received by 9-1-1 answering points now come from mobile phone users. As our residents move to mobile, our 9-1-1 systems must increase their capabilities to receive mobile communications. Next Generation 9-1-1 will allow our public safety answering points to receive texts and photos, triangulate mobile phone caller positions, and transfer phone calls to the correct public safety answering point. In this session, state representatives will describe how to ensure a safe, efficient transition to Next Generation 9-1-1 in Maryland, and any technical, fiscal, and policy issues that must first be addressed. County representatives will describe challenges and successes of maintaining critical 9-1-1 services.

Learn more about MACo’s Summer Conference:


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