Affordable Care Enrollment Switches to Paper

As reported in the Maryland Reporter, one of Maryland’s six health care groups contracted to enroll Marylanders in Obamacare health insurance plans has found a way around computer glitches the state has been experiencing since the health insurance exchange opened Oct. 1 — they’re going back to paper.

Eric Masten, director of health policy, advocacy and communications for Healthy Howard, Inc., said because computer glitches in the state system prevented staff from enrolling individuals, they began to process paper applications instead.

“While our navigators and assisters are having intermittent issues with accessing the ‘case management’ side of the state’s system, as of the end of today we’ve received 195 paper applications,” Masten wrote in an email Thursday.

For more information, see the full story from the Reporter.

The continuing issues with the national rollout of Obamacare were noted today in an opinion piece by the blog writer Ezra Klein of the Washington Post.  His article points to the system’s failures despite the fact that it was considered a top priority for the Obama Administration.

We’re now negative 14 days until the Affordable Care Act and most people still can’t purchase insurance. The magnitude of this failure is stunning. Yes, the federal health-care law is a complicated project, government IT rules are a mess, and the scrutiny has been overwhelming. But the Obama administration knew all that going in. They should’ve been able to build an online portal that works.

For more information see the full story from the Post’s Wonkblog.

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