The Digital Front Door to County Government: Better Services, Faster Outcomes, Lower Cost 

MACo’s 2026 Summer Conference Solutions Showcase features thought leaders and industry experts presenting resources and best practices to assist local governments. Check out this session hosted by DMI, Inc.! 

About DMI, Inc.: 
At DMI®, we combine technical expertise, business strategy, and a collaborative mentality to empower organizations on their technology-driven evolution. Whether it’s through our innovative solutions, dedicated support, or unwavering reliability, we strive to be the partner you can always count on. DMI® has experienced tremendous growth since its founding in 2002 and is now a leading provider of digital services and technology solutions with a focus on end-to-end managed services. 

Digital Transformation Services | DMI 

SOLUTIONS SHOWCASE SESSION:

Title: The Digital Front Door to County Government: Better Services, Faster Outcomes, Lower Cost

Description: Maryland counties face rising resident expectations with limited resources. This panel explores how counties are building a “digital front door” to government — centralizing service requests, improving transparency, and accelerating outcomes across departments without large-scale, multi-year transformations. County leaders, DMI, and ServiceNow will share practical, real-world insights on modernizing constituent services, internal operations, and case management. Whether your goal is faster resolution times, better visibility for leadership, or a stronger employee experience, this session delivers actionable ideas you can bring back to your county immediately.

Date: 8/14/2026 

Time: 10:00 AM−10:30 AM 

Be sure to register for MACo’s Summer Conference to attend this session and many more! 

MACo’s Summer Conference, “Build What’s Next,” will be held at the Roland Powell Convention Center in Ocean City, MD, on August 12-15, 2026. 

Learn more about MACo’s Summer Conference: