Calvert County has launched a new, user-friendly online billing portal designed to make account management easier.

The new portal is now available to Water & Sewer customers. The portal, designed for Calvert County’s more than 5,000 water and sewer customers, offers several new features that will make managing accounts simpler:

• Quick Pay to pay bills without logging in
• Submit service requests directly online
• Mobile-friendly design for easy access on any device
• Access to past bills and consumption history

“The new portal is part of our continued effort to improve service delivery for our customers,” said Public Works Director JR Cosgrove. “By offering greater convenience and improved access, we hope to make it easier for customers to manage their accounts and request service.”

In addition to the new portal, bills will have a new, easier-to-read format.

A new tiered billing structure took effect July 1, 2024. The tiered billing structure charges a lower rate for quantities of water typically needed to support the basic needs of most households, with a progressively higher rate as usage increases. The tiers are as follows:

• Tier 1: 0-4,500 gallons per quarter
• Tier 2: 4,501-18,000 gallons per quarter
• Tier 3: 18,001-108,000 gallons per quarter
• Tier 4: over 108,000 gallons per quarter

For more details check out the county website.