The AI Advantage: Enhancing County Services and Operations at #MACoCon

At the 2024 MACo Winter Conference, an expert panel will explore AI’s transformative potential, offering practical insights and strategies for county leaders to harness this technology effectively while addressing key ethical and security challenges.

Artificial Intelligence (AI) is set to reshape daily life, transforming how we interact, work, and communicate. For county governments, AI offers the potential to simplify operations, boost service delivery, enhance public safety, detect and prevent fraud, harness data insights, and support regulatory compliance. Most crucially, this cutting-edge technology promises a new era of engagement, empowering residents to have a more active voice.

Yet, the journey to adopt and regulate AI has its hurdles—privacy issues, security, equity, and accessibility. As local governments embrace AI’s potential, there is also a pressing need to address these challenges head-on.

MACo Winter Conference Session: The AI Advantage: Enhancing County Services and Operations

As Artificial Intelligence (AI) continues to reshape public and private sectors, county governments must adapt to leverage this powerful technology. This session will showcase real-world examples of how AI can improve constituent services and internal operations. From optimizing service delivery and transparency to streamlining internal processes across departments like Public Works, Human Resources, and Resident Services, attendees will learn how AI can foster greater efficiency and security. Panelists will also explore essential strategies for building trust in AI, ensuring data privacy, and securing sensitive information.

Speakers:

  • Stephen Pereira, CIO, Calvert County
  • TJ Mayotte, CIO, Howard County
  • Ty Howard, PMP CISSP, Chief Information Officer, Frederick County
  • Ted Pibil, Senior Government Advisor, ePlus Technology

Date/Time: Wednesday, December 11, 2024; 1:30 pm – 2:30 pm

The 2024 MACo Winter Conference, Anticipate, Adapt, Achieve: Thriving Through Turbulent Times, will be held from December 11-13, 2024, at the Hyatt Regency Chesapeake Bay Hotel in Cambridge, MD. More information is available on the conference website.

Learn more about MACo’s Winter Conference: