Mayor Scott Launches Website to Track Progress of City Services Sprint

Baltimore City residents can track the progress of the Scott Administration’s efforts to fill potholes, resurface roads, remove graffiti, and target illegal dumping hotspots.

Mayor Brandon Scott launched a new website for residents to track the progress of the #BuildBetterBMore city services sprint. Since launching the city services sprint in April, the Department of Transportation (DOT) crews repaired more than 9,000 potholes and resurfaced over four lane miles.

The Department of Public of Public Works (DPW) removed more than 500 graffiti markings, and the Department of Housing and Community Development (DHCD) investigated over 1,000 illegal dumping cases.

With robust assistance from residents’ participation in calling 311 to request pothole repairs, DOT surpassed its initial 9,000 benchmark within the first 30 days. Encouraged by proactive community involvement, the DOT has doubled deployment crews to meet the demand and increased the citywide target pothole repairs to an ambitious total of 19,000 for the Mayor’s 90-day blitz.

“My Administration has made record progress over the past month, exceeding our goal by filling over 9,000 potholes in under 30 days. We continue to work hard to remove graffiti, resurface roads, and target illegal dumping hot spots,” said Mayor Scott. “Together, with communities across Baltimore, we will build a city that we can believe in – a clean, beautiful, and vibrant city.”

The new data StoryMap site is the latest effort by Baltimore’s Chief Administrative Officer Faith Leach to utilize innovative data tools to drive decision-making and improve city services.

“We are leveraging data and analytics to improve our processes and drive impact,” said City Administrator Officer Leach. “The new site will allow our residents to track our progress using GIS mapping tools, including progress in their communities. We want residents to continue to submit their service requests through 311 as we work together to #BuildBetterBMore.”

Residents can access the #BuildBetterBmore sprint data StoryMap site at Mayor Scott’s #BuildBetterBmore Blitz (