Cigna, a Gold Corporate Partner, and Express Scripts are aiming to make healthcare more convenient and personalized for their customers by introducing Amazon Alexa voice skills.
Eligible customers can now use voice manage pharmacy prescriptions, engage in health improvement programs, and track wellness incentives by interacting with Alexa.
According to the Cigna’s press release:
“With our industry-leading voice skills, we are meeting customers where they are – in their homes, in their cars – and making it simpler to create healthier habits and daily routines.”
– Stephen Cassell, senior vice president of global brand and customer communications, Cigna
Alexa’s New Voice Commands:
Express Scripts, Prescriptions
Status: Ready now for Express Scripts’ prescription home delivery customers
Say: “Alexa, open Express Scripts”
Action: Check prescription order status, set order notifications
Cigna, Health Care
Status: Ready now
Say: “Alexa, open Cigna Health Today”
Action: Opt-in to track personalized wellness, including individual incentives for healthy living