Expanding Digital Services: Putting Residents First
Maryland and other states are setting new standards for digital government. Maryland's AI-focused strategy is paving the way for user-centered, secure, and accessible services across the nation. According to an article from GovTech, in 2024, state and local governments have taken impressive strides to reshape the way they deliver services, increasingly prioritizing user-friendly, digital-first experiences. Maryland leads amongst other states. Governor Moore unveiled a transformative approach to technology. The new four-part plan includes the creation…