9-1-1 Outage in Washington DC Triggers Back-Up Plan

As reported by NBC 4 Washington, a temporary outage in Washington DC’s 9-1-1 system left officials to distribute alternate phone numbers to the public to reach police or fire departments.

From NBC‘s coverage,

Washington, D.C., officials say they know what caused the city’s 911 system to fail late Saturday night, but they are still trying to find out why it happened.

Chris Geldart, director of the District of Columbia’s Homeland Security and Emergency Management Agency, said Sunday the system was down for about 90 minutes due to an equipment failure inside the system.

“We know exactly what in the system failed,” Geldart said. “We want to know why it failed.”

For more information, see the full story from NBC, Internal Power Failure Led to DC 911 Outage, Officials Say | NBC4 Washington.

On September 23, MACo’s Emergency Manager’s Affiliate and the Baltimore Metropolitan Council are hosting a roundtable on Next Generation 9-1-1 for:

  1. County Emergency Managers,
  2. County Public Safety Answering Point Directors, and
  3. County Public Safety GIS staff.

Three designated officials from each county may register for the event here.

For more information, see the Next Gen 9-1-1 Roundtable Flyer.