Washington County Transit Enhances Paratransit Services

 Washington County Transit (WCT) has announced an upgrade to its Paratransit services through a new partnership with Ecolane, a leading provider of transit technology solutions.

According to the county press release, this collaboration introduces cutting-edge demand-response scheduling software designed to increase accessibility and efficiency for riders, particularly the elderly and individuals with disabilities.

As part of WCT’s ongoing commitment to delivering safe, affordable, and reliable transportation, the Ecolane system brings real-time scheduling and vehicle tracking capabilities. The result is that they can offer significantly reduced wait times, improved service reliability, and overall satisfaction for Paratransit community members.

From the press release:

“This partnership with Ecolane represents a major step forward in achieving our mission to enhance the mobility of our customers,” said Connor Shank, Communications & Outreach Manager at Washington County Transit. “By leveraging advanced technology, we can better serve those who rely on Paratransit services, making transportation more accessible and user-friendly for everyone in our community. This is more than a service upgrade—it’s a collaborative partnership to create better, more responsive transit solutions for the residents of Washington County.”

Washington County is leveraging smart, data-driven solutions that can significantly improve accessibility and responsiveness in public services. By adopting tools like demand-response scheduling and real-time tracking, counties can enhance quality of life for vulnerable populations while making transit operations more efficient and community-focused.

For more details visit the county website