Baltimore County today announced the first phase of its transition from paper to online permit applications, in the latest effort to more efficiently and effectively serve residents.
Beginning November 1, applicants for building, electrical, grading, plumbing, stormwater management, and other construction permits will submit applications and all related information online. The County will also use its online platform to schedule construction inspections.
“We hold ourselves to the highest standards of customer service, and this is an important step toward improving service and making our government even more accessible to our residents,” said County Executive Johnny Olszewski. “Online permitting will streamline the application process, making it easier and more efficient for everyone involved in the permitting process.”
According to a County press release:
Applicants will use their email addresses to create an online account, where they will submit applications, upload relevant documents, pay required fees and retrieve permits.
As part of the transition to online permitting, the Office of Permits, Approvals and Inspections will place kiosks in the lobby of its office at 111 W. Chesapeake Ave. in Towson. Department staff will be available to help any applicants who require assistance.
To facilitate a smooth transition, the County will not accept any new applications for these types of permits on October 28 and 29.
Additional types of permits will transition to the County’s online permitting system in future.