Prince George’s Launches On-Demand Rideshare Service

The Prince George’s County Department of Public Works and Transportation (DPW&T) is launching “Prince George’s Link,” a flexible, on-demand microtransit service. The pilot service will run for six months in the Ft. Washington area and may become part of DPW&T’s regular service.

Like other rideshare services, “Prince George’s Link” uses a smartphone app for riders to schedule customized trips. A small, neighborhood-friendly bus will pick riders up and drop them off anywhere within the defined service boundaries.

Along the way, the bus may pick up other passengers who also request service. Social distancing will be enforced, and passengers and transit operators are required to wear face coverings.

At a cost of only $2.00 per trip, “Prince George’s Link” is more affordable than traditional rideshare services, which may charge up to five times as much for a similar trip.

“We are excited for the opportunity to offer a new customized transit experience that will provide our residents increased access to desired points of interest in their community,” said DPW&T Director Terry Bellamy.

According to a County press release:

To use the new rideshare program, passengers must first download the free TransLoc app from the Google Play or Apple iOS store prior to requesting a ride. The app will provide estimated pick-up times, track vehicles in real-time, and alert customers when their ride is about to arrive. Passengers will also be notified when they are approaching their desired destination.

Wait times for service are subject to vehicle availability and demand. The County fleet includes a lift to accommodate riders with disabilities, strollers and mobility devices. Customers with service-related questions can receive assistance by calling 301-499-8603.

“Prince George’s Link” is intended to complement “TheBus” and Metrobus service and address gaps in service in the County. The new pilot program will be implemented in partnership with TransLoc, a Ford Smart Mobility Company. TransLoc is the largest provider of agency-owned microtransit systems for municipal transit agencies in the U.S., with the company’s products used at more than 500 agencies.

Read the full press release for more information.