Uber Testing Text-to-9-1-1 on Ridesharing App
Ridesharing giant Uber this week announced that it is testing a new text-to-9-1-1 feature, allowing riders and drivers to quickly and discreetly contact First Responders in the event of an…
MACo Supports Bill to Strengthen Cybersecurity Protections for 9-1-1 Centers
MACo Associate Director Kevin Kinnally testified in support of HB 1024 - Criminal Law - Public Safety - Interference With Agencies and Services - Prohibitions before the House Judiciary Committee.…
Feds Award Maryland $1.7M to Modernize 9-1-1
The U.S. Department of Commerce and the U.S. Department of Transportation last week announced more than $109 million in grants to 34 states and two tribal nations as part of…
California Makes New Push for Next Generation 9-1-1
For the past decade, California’s plan to upgrade its antiquated 9-1-1 system has mostly fallen flat. But Governor Gavin Newsom this week detailed a new, permanent funding source to accelerate the…
Coming This Fall: 9-1-1 Dispatch Academy
The workforce of Next Generation 9-1-1 call centers will need to expand existing knowledge, skills, and abilities to include cybersecurity awareness and familiarity with digital, broadband, and IP-based technology. In…
Next-Gen 9-1-1 – Changes Afoot, Maryland Will Be Ready
Part of MACo's "Tech Expo" on Wednesday kicking off the summer conference, a panel of experts on local 9-1-1 centers discussed the move to "next generation" service. Senator Cheryl Kagan,…
Data Integration Modernizes National 9-1-1 Call Center Directory
9-1-1 calls are usually routed to the nearest emergency communications center, but when they aren't, 9-1-1 specialists rely on a particular database of call centers to reroute callers to the…
New Look 9-1-1 – Everything Will Change… Except the Numbers
The Maryland General Assembly this year approved (and Governor Hogan signed) SB 339/ HB 397, Public Safety – 9-1-1 Emergency Telephone System (Carl Henn’s Law), a 2019 MACo Legislative Initiative to…
