Washington County Prepares for Next Generation 9-1-1

Next Generation 9-1-1 (NG911) issues are of top concern for county governments officials seeking to improve and enhance their handling of emergency calls from cell phone users. NG911 will enable the public to make voice, text, or video calls from any communications device via Internet Protocol-based networks. Linked call centers will also be able to … Continue reading Washington County Prepares for Next Generation 9-1-1

Next-Generation 9-1-1: What It Means For County Coffers

Next Generation 9-1-1 (NG911) issues are of top concern for county governments officials seeking to improve and enhance their handling of emergency calls from cell phone users. New technologies will increase response times, location accuracy, and allow traditional callers to text and send photo and video data directly to first responders. As Maryland and its … Continue reading Next-Generation 9-1-1: What It Means For County Coffers

Indiana County Raises Income Tax for… 9-1-1?

A county in Indiana has established a county-wide “Public Safety Answering Point Tax” at 0.1% of residents’ adjusted gross income, to supplement the waning revenues from that state’s 9-1-1 telephone surcharge. Conduit Street doesn’t make a regular habit of covering news and notes from local governments across the country… but the parallels in this Indiana … Continue reading Indiana County Raises Income Tax for… 9-1-1?

MACo 2018 Initiatives: Infrastructure, Schools, Sunshine, and 9-1-1

Each year MACo adopts a slate of top legislative initiatives, typically representing the wide swath of services counties deliver to Maryland residents. 2018 is no exception, as the MACo initiatives cover education, public safety, public works, and citizen access issues. Below is the set of top issues for the year ahead, adopted by the Legislative … Continue reading MACo 2018 Initiatives: Infrastructure, Schools, Sunshine, and 9-1-1

Next-Generation 9-1-1 Takes Center Stage at Joint Committee Hearing

Next Generation 9-1-1 (NG911) took center stage Tuesday at a hearing held by the Joint Committee on the Management of Public Funds. NG911 issues are of top concern for county governments that are seeking to improve and enhance their handling of 9-1-1 calls from cell phone users with technology that will increase response times, location accuracy, … Continue reading Next-Generation 9-1-1 Takes Center Stage at Joint Committee Hearing

Mid-Shore 9-1-1 Dispatchers Join Forces to Answer Calls

Emergency dispatchers on the Mid-Shore are joining ranks to ensure that 911 callers do not get a busy signal; instead, overflow calls will roll over to another trained dispatcher in a neighboring county to make sure that all calls are answered by a professional. According to MyEasternShoreMD, “About 70 percent of 911 calls come in … Continue reading Mid-Shore 9-1-1 Dispatchers Join Forces to Answer Calls

D.C. Takes Another Step Towards Modernizing 9-1-1

Sometimes calling 9-1-1 may not be the best way to report an emergency. In certain situations, the ability to text your emergency message could mean the difference between life and death. Today, Washington, D.C. took a major step toward modernizing its 9-1-1 system when Mayor Bowser launched Text to 9-1-1, a new service that allows … Continue reading D.C. Takes Another Step Towards Modernizing 9-1-1

“Carl Henn’s Law” to Advance 9-1-1 Heard in Senate

MACo Policy Associate, Kevin Kinnally, provided testimony in support with amendments of Senate Bill 466, “Public Safety – 9-1-1 Emergency Telephone System – Revisions (Carl Henn’s Law),” before the Senate Finance Committee on February 14, 2017. SB 466 would enhance public safety communications in Maryland and in our local communities by ensuring a smooth transition … Continue reading “Carl Henn’s Law” to Advance 9-1-1 Heard in Senate

Malware Disrupts 9-1-1 Call Centers in 12 States

Department of Homeland Security officials have confirmed that Emergency 911 call centers located in at least 12 different U.S. states were recently the target of a widespread distributed denial of service (DDos) attack that disrupted normal services. DDoS attacks launched in late October were aimed at public service answering points, or PSAPs, in multiple geographic … Continue reading Malware Disrupts 9-1-1 Call Centers in 12 States

From 5G Small Cells to NG 9-1-1, County IT Directors Decode County Technology

In their meeting at MACo’s Winter Conference, Maryland County Information Technology Officers will discuss 5G Small Cells, DAS, and Next Generation 9-1-1, among other tech topics. The Maryland County Information Technology Officers was formed as a MACo Affiliate in August 2016 and will be holding a meeting at MACo’s Winter Conference. The creation of the Affiliate was … Continue reading From 5G Small Cells to NG 9-1-1, County IT Directors Decode County Technology